Optima’s success is largely driven through the company’s commitment to outstanding customer service.
“Our philosophy is to deliver excellence for every client, every time, with no exceptions,” says Harry Langenberg, Optima’s co-founder and managing partner. “The honor of this recognition belongs to every single staff member who dedicates his or herself – day in and day out – to providing world-class service.”
We at Optima provide tax advice and guidance to clients across the country struggling with the IRS or state income tax issues. Our company employs a unique two-phase approach to tax relief, providing customers with a clear understanding of their options – before they pay a single penny. And while almost no one considers dealing with taxes to be enjoyable, our team of attorneys and other professionals are committed to living up to the company’s name of providing true tax relief.
“It’s all about giving our clients the best possible experience and results. I make that my goal every day I come to work,” says David King, President of Optima Tax Relief.
Optima earned its place on the list by posting an impressive 2-year revenue growth rate of 760 percent, and has invested a significant portion of its revenue growth in enhancing its customer experience. Its proprietary online client portal offers account management tools, real-time status updates and convenient means to communicate with its knowledgeable
We reach out to customers on a personal level. Popular actor Alan Thicke, famous for the TV shows Growing Pains and Unusually Thicke, and father to music star Robin Thicke, appears in TV and radio spots endorsing Optima’s services. In his commercials, Thicke describes the Fresh Start Initiative offered by the IRS, and how Optima can help consumers take advantage of the program.
Earlier this year, our company was also named one of the best places to work in Orange County, by the OCBJ. This was the second year in a row that the company received the honor among companies with 50 to 259 US employees. Receiving both awards in a single year is not coincidental, according to David King, President of Optima Tax Relief.
“Being a ‘Best Place to Work’ brings us tremendously dedicated employees who deliver great results for our clients. In turn, Optima produces strong growth simply by doing things better,” said King.
Optima employs approximately 250 professionals, including more than 20 tax attorneys and enrolled agents with the IRS. Fully accredited by the Better Business Bureau, Optima is a full-service tax resolution operation, providing solutions to nearly any IRS or state income tax issue.
The mission of the company is to provide a better future for its customers – without the burden of tax issues. The dual recognition by the OCBJ is evidence that Optima’s approach is the right one.“It’s all about giving our clients the best possible experience and results. I make that my goal every day I come to work,” said King.